Shipping Policy

Transport policy and charge description

It usually takes 3 to 4 weeks to process an order

The delivery time is 1 -2 weeks

Shipping costs: Free within the United States. $60 in other countries

Return address: Return goods according to the region of shipment.

For more information, please contact email: [email protected]


Usually the refund time is 1-2 weeks,In case of any quality problem, the return transportation fee is not charged

 

Returns

items can be returned within 14 days of delivery - The restocking fee is 20% of the sale price, but it's a minimum of $100.

Usually the refund time is 1-2 weeks,In case of any quality problem, the return transportation fee is not charged
The items must be returned to their original condition without any sign of wear and tear.

For installment orders, the down payment is non-refundable.


Production time


Each item is custom-made – designed, waxed, molded, cast, polished, and gem set. It takes approx 2-3 weeks to make each item. So please make sure you have ordered correctly.
Production time depends on the item style and it is a bit longer for a custom design.


Custom orders


We can create almost any item you desire with high quality and affordable price.
Curved wedding bands can be customized for your engagement item. Please order ASAP, pay the customs fee, and send me pictures of your call.

Payment plans

I offer payment plans.
The minimum required initial payment is $100. The rest of the payment can be covered in 3 months. To set up your payment plan, please contact me with the following info:
1. The link to the item you‘d like to purchase.
2. Preferred band color
3. The item size
4. The amount of the first payment
Your item will be shipped, once full payment is received
Sizing details
From 3US to 9US. Please add a large listing to the cart if you need a bigger item size.
PLEASE verify your item size before purchasing (most jewelry shops will tell you your size for free).
Engraving
I will be happy to add engraving (for a fee) to my jewelry if possible.

Rush order

Your order can be expedited. Customized orders can be completed within 10-15 business days at the soonest.